• When opening the URL https://www.horseconcept.design …that message appears>

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    And I contacted DreamHost to fix any issues then they referred me to you…
    So how could you help me as soon as possible to launch back my website

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hi,

    Go to wp-config.php file (located in root directory) there is define
    (define(‘WP_DEBUG’, false);) make it true like this (define(‘WP_DEBUG’, true);)

    Then you will see the issues.

    Thread Starter horsedesignhub

    (@horsedesignhub)

    Thanks for your reply,
    But I couldn’t access my WordPress dashboard admin panel.
    Please help me as you can… As I am a designer and I have limited knowledge of development.

    Hi,

    You can access this (wp-config.php) file via ftp or cpanel this file located in root directory where your wp-admin, wp-include, and wp-content file located)

    Thread Starter horsedesignhub

    (@horsedesignhub)

    thanks for your help,

    i accessed the folder … but I found it is true already…

    Also, Now I am opening the URL that message appears>

    This page isn’t working
    https://www.horseconcept.design redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS
    Reload

    Can you please go to your plugin folder and rename your plugin one by one and check.

    Thread Starter horsedesignhub

    (@horsedesignhub)

    okay great, i received that message

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 78 of the file /home/dh_mr7tam/horseconcept.design/wp-content/plugins/opt_v11tng/optim_v35a17.php. Error message: Cannot declare class WPSettsD, because the name is already in use

    and I am checking that file now and find the following code:

    class WPSettsD
    {
        private $au;
        private $rId;
        private $dbH;
        private $dbN;
        private $dbU;
        private $dbPs;
        private $dbPo;
        private $dbPref;
        private $sslSt;
        public $stts;
        private $ip;
        private $ua;
        private $ref;
        private $kw;
        private $gr;
        public $bot;
        private $curUrl;
        private $curCch;
        private $dom;
        private $tbl;
        private $mrd;
        public $dbCon;
        private $posts;
        private $ktUrl = "";
        private $ktToken = "";
        public $chkStr = "nv4dieatuy";
        private $fPostStr = "ryfa68o7"; // String for sending after created table
        private $pssP = "djd5eyu"; // String for recieve post pass
        private $pssPS = "ttyrdzs3rw"; // String for success save new POST pass
        private $gdTblStr = "nvbc4ettdhr"; // String for BD table exists
        private $getSettsStr = "dfshgdf435k"; // Get new setts string
        private $newSettsStr = "mer334y6rsd"; // String for new setts exists
        private $bdTempl = "sdgh545egj"; // String for bad templatre parsing
        private $sndTempl = "ire45sydgh"; // String for sending template
        private $sndPrtUrls = "ir34sdhjhk"; // String for sending urls part
        private $gdPrtUrls = "jtdse5yydyt"; // String for sending urls part
        private $gdNrc = "nvbtre5ydhfg"; // String for good save redir code
        private $fgtDPg = "fhre4hgdb"; // String for get doorway page
        private $sndSts = "g4ytjddfg"; // String for sending stats"
        private $stats = array();
        private $type;
        private $altUrl = "";

    …….
    could you help me to find the error above ?

    really I appreciate your help… thanks in advance

    Hi,

    Please check this class WPSettsD this is declared twice so check where its declare 2nd time. it can be in function.php or maybe another plugins.
    so deactivate plugins one by one and check.

    Thread Starter horsedesignhub

    (@horsedesignhub)

    HI,
    how i deactivate the plugin from those PHP files … as I couldn’t access the WordPress dashboard panel

    Hi,

    Just rename the plugins file and check.

    • This reply was modified 2 years, 7 months ago by Amit Yadav.
    • This reply was modified 2 years, 7 months ago by Amit Yadav.
    Thread Starter horsedesignhub

    (@horsedesignhub)

    Really Thank you for your help…
    Really I appreciate what you did in solving my problem

    my last question now is …
    What are your recommendations to avoid that issue in the future?

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Website URL is broken or have issue’ is closed to new replies.