Website thumbnail not showing when sharing url

  • Resolved thriftybizy

    (@thriftybizy)


    1 year, 11 months ago

    Dear WordPress Team, I am struggling to show the featured image I uploaded to my site when sharing the url link to social media, I had it working fine when I started my website, but after I watched a video on how to make website load faster the url is not showing thumbnail anymore on Discord nor Twitter, I have no idea if I broke something or not, my website link: https://thriftybizy.com
    Screenshot of url before tweaking LiteSpeedCache: https://prnt.sc/ptR_XG2BZGSh
    Screenshot of url after tweaking LiteSpeedCache: https://prnt.sc/F8mZI9Sqb8go
    Need your support and thanks.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter thriftybizy

    (@thriftybizy)

    Dear qtwrk, I appreciate your answer, here is the report number I got VSQTFCXZ

    Plugin Support qtwrk

    (@qtwrk)

    this is weird

    if you reset LiteSpeed Cache to default setting , how does it go ?

    you can reset it in toolbox -> import/export

    Thread Starter thriftybizy

    (@thriftybizy)

    qtwrk I don’t know, but I just reset it and will see how it goes after a few hours, I also took a copy of my settings so if it wasn’t LiteSpeed plugin issue I will revert back to my settings

    Thread Starter thriftybizy

    (@thriftybizy)

    qtwrk So I tried the url today after the reset and same issue, thumbnail (featured image) not showing when sharing, what do you think could be the issue?

    Thread Starter thriftybizy

    (@thriftybizy)

    Issue still present, any solution?

    Plugin Support qtwrk

    (@qtwrk)

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate further.

Viewing 7 replies - 1 through 7 (of 7 total)
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