Website Success Message not displayed

Hey Boris,

Sorry for the delayed response here!

I’m not sure what might be causing this though the success message does share a class with the other events notices. Are you hiding other notices with CSS by any chance? You could try adding this to the “Custom CSS” area on the “Form” tab:

.rtec-outer-wrap .tribe-events-notices {
    display: block !important;
}

Otherwise I can give you more direction if I could try the registration myself. We could try to arrange something if it would be possible to see the site first hand.

– Craig

Hi @roundupwp,

thanks for your help!

The class you are referring to is not present after filling out the form. the message is a data attribute of the div with these classes: rtec rtec-form-1 rtec-initialized. That div is not hidden. I’ve tested even with display:block and fixed heights and widths and a background color. It displays fine, but the message is not shown.

You can see for yourself:
The website is in its building stages, but you can reach the event here:
https://inaanbouw.org/evenement/testevenement-2/

the password to access the website is: roundupwp

Boris

It seems I’m always redirected to a page with this message:
https://snipboard.io/YSHQnL.jpg

Is there a limitation for certain IP addresses perhaps?

– Craig

Hi @roundupwp,

sorry about that. I disabled the redirection.

– Boris

Hi @roundupwp,

I figured out the problem. There was something going wrong with sending the mail. Because there was no error message, I didn’t think of that. I tested with Contact Form 7, and was unable to send out anything. I got that fixed, now the message also appears for the Registrations for EC plugin.

Thanks for your efforts!!
Regards
Boris

Awesome! Glad it ended up being something you could fix yourself.

Let me know if you end up with any more questions.

– Craig