website stats using jetpack

  • Resolved clairech

    (@clairech)


    7 years, 10 months ago

    i am using jetpack to see my website stats. The stats are not updating correctly , everyday at 4 PM Pacific Time, the number of views stops updating but the number of visitors continue to update normally. my website is: https://www.clairetalksbeauty.com/
    Thank you for your help !

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you go to Settings > General in your dashboard, and make sure the Timezeone settings are correct? Once you’ve made the changes, let me know what you’ve picked and I’ll check on our end to make sure that your Jetpack settings reflect your site’s settings.

    Thanks!

    Thread Starter clairech

    (@clairech)

    i selected New York as a city in the same timezone as where i live.

    thanks !

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It looks like your time zone wasn’t properly saved in your Jetpack settings. I switched your settings to use New York. That should help!

    Thread Starter clairech

    (@clairech)

    thank you so much. it’s working properly now.

Viewing 4 replies - 1 through 4 (of 4 total)
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