Website showing database connection error

  • My WordPress website is hosted with AWS Lightsail instance and working normal but day by day it was going down and for last 2 days it is not working.
    I have tried few step from AWS re:Post solutions but still not resolved.
    https://imgur.com/a/KeAcHnd

    Please Help me solve. Any help will be appreciated heartily.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Are you sure that you have the correct MySQL database username and password in the wp-config.php file?

    Are you sure that you have typed the correct MySQL database hostname into the wp-config.php file?

    If yes to both, then you’ll need to contact your hosting provider’s support to ask why your database server is offline.

    Thread Starter vijayhd2023

    (@vijayhd2023)

    I think nothing has changed because I don’t know much about the coding. Actually, I have updated the theme and plugins and hope it should not change the file.

    Please guide me to check the username and password so I can resolve the issue.

    • This reply was modified 1 year, 5 months ago by vijayhd2023.
    Moderator James Huff

    (@macmanx)

    You would need to access the database via whatever is available on the server, like phpMyAdmin or command line itself to confirm that database’s username and password.

    Then, make sure those match what you have in your site’s wp-config.php file.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Website showing database connection error’ is closed to new replies.