Website returns error when clicking on the PDF

  • Resolved Johnny Black

    (@johnnyrc)


    2 years, 2 months ago

    Hey!

    We doing this here also, maybe you can see it faster, we also used the contact form for the PRO users and also mailed you tonight directly.

    We are getting frustrated already, because our site is using a lot the Gift card system. We contacted you since last week on the contact form, we got no reply.

    Since last version, we can’t click on the PDF button, to see the voucher nor from the Admin section of Client’s account.

    Please help us FIX THIS ASAP! We are loosing a lot of sales.

    Warning: file_get_contents(/tmp/pw-gift-cards/mpdf/mpdf/ttfontdata/dejavusansmono.GSUBGPOStables.dat): failed to open stream: No such file or directory in /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/vendor/mpdf/mpdf/src/Cache.php on line 72

    Fatal error: Uncaught Mpdf\MpdfException: Can’t open file /tmp/pw-gift-cards/mpdf/mpdf/ttfontdata/dejavusansmono.GSUBGPOStables.dat in /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/vendor/mpdf/mpdf/src/Otl.php:337 Stack trace: #0 /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/vendor/mpdf/mpdf/src/Mpdf.php(13454): Mpdf\Otl->applyOTL(‘C69C-ZRLC-VLMZ-…’, 255) #1 /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/pw-gift-cards.php(1171): Mpdf\Mpdf->WriteHTML(‘ <div id=”pwgc-…’) #2 /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/pw-gift-cards.php(1280): PW_Gift_Cards->output_html_as_pdf(‘ <!docty…’) #3 /home3/r72315empe/epickeys.ro/wp-includes/class-wp-hook.php(308): PW_Gift_Cards->output_gift_card(Object(WP)) #4 /home3/r72315empe/epickeys.ro/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array) #5 /home3/r72315empe/epickeys.ro/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #6 /home3/r72315empe/epickeys.ro/wp-includes/class-wp.php( in /home3/r72315empe/epickeys.ro/wp-content/plugins/pw-gift-cards/vendor/mpdf/mpdf/src/Otl.php on line 337

Viewing 1 replies (of 1 total)
  • Plugin Author pimwick

    (@pimwick)

    The PDF feature is only available in the Pro version.

    www.remarpro.com doesn’t allow supporting Pro plugins using their forums so I am marking this thread as resolved. Since you contacted us directly we will continue troubleshooting via email.

    Thanks for understanding!

Viewing 1 replies (of 1 total)
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