Website partially loading in facebook in-browser links

  • Hi.my site is with astra theme.
    I have a problem loading the site in mobile through the internal browser of Facebook.
    Loading only part of the site. If I open in an external browser there is no problem. Through a link on Facebook there is a problem.
    It pretty much destroys the customer’s campaigns. Familiar with such a phenomenon?

    The page I need help with: [log in to see the link]

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  • Hi @jacobson13,

    We’re sorry for the delay.

    Would you please try temporarily switching the theme to a default Twenty theme series and check if the same thing is happening with the default theme? If the same thing is happening, that means this is not theme-related. There’s must be something else that causes this. Maybe a plugin installed on your site causes this.

    Please let us know how you go.

    Kind regards,
    Herman ??

    P.S. We recommend reaching out to us through our Support Portal for faster help and resolution as mentioned here.

Viewing 1 replies (of 1 total)
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