Website Not Loading Correctly but Works on Refresh

  • My website occasionally does not load correctly. https://www.mdiwipers.com Upon refresh the site looks OK, so my record of this is a screen shot.

    When this happens I see the content of the home page, but it’s as if there’s no framework and all the content just shows up running down one column. There is no error message at the top of the page.

    I am personally ok with refreshing, but if a customer (or my boss as it has happened) comes to the site and sees this, they might not be patient or knowledgeable enough to do a refresh.

    This was happening when running 4.1.5 and earlier. Using a purchased theme and not sure if this is theme related or WordPress related so if you can help me get to that first I’ll know whether to move on to the Theme-creator’s forum.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    Have you tried:

    • flushing any caching plugins you might be running, as well as server and/or browser caches.
    • deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    • switching to the Twenty Fifteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyfifteen. That will force your site to use it.
    • manually upgrading. When all else fails, download a fresh copy of the latest.zip file (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.
    Thread Starter Carolyn Dennis

    (@carolyn-dennis)

    Thank you. Since it is occasional … I’ll try an option above and post back if it seems to keep the problem away.

Viewing 2 replies - 1 through 2 (of 2 total)
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