Website Not Available Error

  • Resolved dcart87

    (@dcart87)


    1 year, 8 months ago

    My site randomly started logging me out. I uninstalled the issue AIOS and the issue stopped. When I try to reinstall I just get ‘website not available’ from the back end. As far as I know, I didn’t have the log users out after x minutes active.

    This has affected both of my websites in the same way – how to fix please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @dcart87

    When you reinstalled do it is the “Not available” message for /wp-admin/ it might be due to the renamed login page.

    If user gets logout it should be generally set the logs out set or when you enable the salt postfix then it logs out. that is the only two possibility AIOS logsout.

    you can try run below query and cross check aio_wp_security_configs option have any of two set. If not I might required that details through https://pastebin.com/

    SELECT * FROM wp_options WHERE option_name LIKE '%aio%'

    https://snipboard.io/AVyaWZ.jpg

    Regards

    Thread Starter dcart87

    (@dcart87)

    Edit: I think this is a conflict with the SG Security Plugin.

    • This reply was modified 1 year, 8 months ago by dcart87.
    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @dcart87

    Ok, We will try replicate this conflict with SG Security Plugin and get back to you asap. If you can let us know what features you have enabled for the AIOS and SG Security Plugin It will be helpful.

    Regards

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @dcart87

    IF I cross check if the Site ground > login security have > custom login url, and for AIOS renamed login page enabled it is making issue.

    Do you have similar both enabled ?

    AIOS plugin do have most features that SG security provides available and in actual it has more,

    Any reason you are using the both plugins of same domain which might suppose to create conflict if similar features enabled ?

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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