Website Layout Issues
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My website layout is messed up, we’ve had this website running smoothly for a few years and just this week we noticed the layout was messed up. I have four plugins that will not update. I received the following codes:
Updating Plugin Beaver Builder Plugin (Developer Version) (1/3)
An error occurred while updating Beaver Builder Plugin (Developer Version):?Update package not available.Updating Plugin Ultimate Addons for Beaver Builder (2/3)
An error occurred while updating Ultimate Addons for Beaver Builder:?Update package not available.Updating Plugin WP Rocket (3/3)
Downloading the update…
Unpacking the update…An error occurred while updating WP Rocket:?The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
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I have tried deactivating and reinstalling the plugins one at a time. Any ideas?
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The page I need help with: [log in to see the link]
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Hi Stephanie,
The BB Developer version is a premium product. Per forum guidelines, we cannot assist you here with that. Please submit a support ticket here: https://www.wpbeaverbuilder.com/beaver-builder-support/
If the login information is not known, you can submit the contact form here and mark “General Inquiry” https://www.wpbeaverbuilder.com/contact/.
You can just provide a link to this thread in the form so you don’t have to write it all out again.
We can then look up an account that way.
In general, Update package not available means that the license key is not entered or that a subscription has expired but we’ll be able to look you up in the system to try to find more details after you submit the form.
Ultimate Addons for Beaver Builder is not our product though, that is a 3rd party product and the same with WP Rocket. So you’d need to reach out to their respective teams regarding that.
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