website isn’t working on iPad

  • Resolved andreacodi

    (@andreacodi)


    1 year, 11 months ago

    Hi everyone.
    I’m facing some issues on visualizing my website (codiart.it) on iPad and some touchscreen board like SMART Board MX175 SBID-MX175 model.

    The problem is that on every other devices I can see the website working properly, but when I use an iPad or that touchscreen board some elements are not visible.
    From the editor preview, obviously, everything is fine.
    I’m starting to think that it could depends on some settings that I ignore about Elementor, because I tried many solutions, one of them was to deactivate every plugin and then activate one at the time and I found most differences between the devices that I’m testing when I activate only Elementor.

    I’m using:

    • Art Deco Theme 1.0.2 from Kava 2.1.4
    • 6.2 version of WordPress
    • Elementor basic plan, version 3.12.1
    • 8.1.14 PHP version
    • some plugins from Crocoblock: JetBlocks, JetElements, JetMenu, JetPlugins Wizard, JetTabs, JetThemeCore, JetTricks
    • other plugins: Aruba HiSpeed Cache, ClickToChat, Contact Form 7, CookieYes, Polylang, WP File Manager, Yoast Duplicate Post

    I already tried to search some info about it online but I didn’t fine anything.
    Please let me know if you have any idea.

    Thanks to you all.

    The page I need help with: [log in to see the link]

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