• Resolved mortenhetland

    (@mortenhetland)


    Hi, I just got the notice about needing to upgrade to a commercial plan but my site, ryfylkeskulen.no,?is just a knowledge base that I have no income from. Could you please review it and give me an explanation?

    Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Support Chatoxz (a11n)

    (@chatoxz)

    Hi there, I have reviewed your site and confirmed that your website is for non-commercial use only and, therefore, qualifies for our Free Stats plan. I have adjusted this in our records. In case you have any doubts, you can read more about the?free and commercial status?here:

    https://jetpack.com/support/jetpack-stats/free-or-paid/

    To use Jetpack Stats for non-commercial sites, please follow the flow on this page to certify that your site is non-commercial:

    https://wordpress.com/stats/purchase

    1. Check the boxes that apply to your site, which make it non-commercial
    2. You will be given the opportunity to make a contribution toward the service if you would like. Any contribution is greatly appreciated!

    You should be all set after these steps.

    On a side note, I can see an error with the connection between your site and Jetpack. Jetpack needs this connection to function correctly for most of its features. We are seeing a “508 error code: Loop Detected”, which is an issue on the server side. I would recommend contacting your hosting provider and working with them to find a solution.

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