• Resolved Selinvarol

    (@selinvarol)


    After contacting bluehost they directed me to get in touch with you.
    Website https://www.cevizhane.org

    I can access the dashboard but as soon as I click a button it gives an error as :

    The requested URL /wp-admin/update-core.php was not found on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache Server at https://www.cevizhane.org Port 80

    I also use woocommerce plugin and lost all the orders and when I restore a backup the problem is not being solved. I can not use wordpress dashboard there is a problem even bluehost couldnt help with it.

    Please help.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Can you deactivate all (…yes, all) of your plugins and see if you can access all the dashboard.

    The requested URL /wp-admin/update-core.php was not found on this server.

    There is no file there because you are updated to the latest WordPress – version 4.4.2, so pushing this buton is un-necessary.
    You also have the latest Woocommerce – ver.2.5.2

    Thread Starter Selinvarol

    (@selinvarol)

    Ok. I have deactivated all plugins and I can access dashboard without any problem. Now I activated woocommerce plugin.

    When I click on website on any of the products there is an error , nothing is linked to each other and there is no connection gives n error as Oops! That page can’t be found.

    Menu links are not working and nothing can be found on website.

    There is a huge problem I do not know what has caused this but effected.

    Thanks a lot for your support.

    There is the likelyhood that the WordPress update has errors or a corrupted file.
    This can be rectified by replacing the core files without loss of content, but first let’s look at other things.

    what is your Permalink structure supposed to be…
    /category/postname/ (/%category%/%postname%/)
    or just /postname/ (/%postname%/)

    Permalinks are here: Your Dashboard || Settings > Permalinks

    Thread Starter Selinvarol

    (@selinvarol)

    Great. Thanks.
    First step I have updated the product permalinks as you said and now all is linked and working just fine.

    I am missing the logo and most of the photos as well and while I am in dashboard if I click once I get an error. If i insist and click 5-6 times than it will be opened.

    Erros message

    ERROR

    The requested URL could not be retrieved

    URL adresine eri?ilmeye ?al???yorken hata meydana geldi: https://www.cevizhane.org/wp-admin/update-core.php

    S?f?r Uzunlukta cevap

    Squid, iste?iniz ile ilgili herhangi bir bilgi alamad?.

    ?nbellk y?neticiniz root.

    Actually, I can get all over your site now.
    I can see products and go to their pages.
    I can go to the “cart” page.
    Everything seems to be normal.
    There is a broken image on this page though: https://www.cevizhane.org/urunlerimiz/serbest-dolasan-tavuk-yumurtasi/3-koli-90-adet/

    URL adresine eri?ilmeye ?al???yorken hata meydana geldi: https://www.cevizhane.org/wp-admin/update-core.php

    Okay… do not press this!!
    This is to update WordPress and you are already at the most current version – 4.4.2
    You can see this in your dashboard.

    Thread Starter Selinvarol

    (@selinvarol)

    When you go in website and click a button ,

    if you click once it will give an error message and when I click on that message twice it will open.

    Cart button, checkout button add product button one click is not working and gives error if you insist and click thats ok but

    ERROR

    The requested URL could not be retrieved

    URL adresine eri?ilmeye ?al???yorken hata meydana geldi: https://www.cevizhane.org/checkout/

    S?f?r Uzunlukta cevap

    Squid, iste?iniz ile ilgili herhangi bir bilgi alamad?.

    ?nbellk y?neticiniz root.

    Yes, it is a connection error, but it doesn’t happen all the time.

    This is not a WordPress problem, it could be a problem with the server.
    I have been all over your site, including the checkout…
    “Zaten üye misiniz? Giri? yapmak i?in t?klay?n”
    …and everything seems to work.
    I can add a product to the cart and then delete it, as well.

    I really think that you should talk to your host now, being as the site is working, and ask why it is constantly “timing out” and constantly being “reset”.

    Thread Starter Selinvarol

    (@selinvarol)

    I understand.
    Thanks a lot for your support and time.
    I will get in touch with them.

    Have a nice day.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Website is down just after the update’ is closed to new replies.