Website hacked

Dear @kensom,

Once again, sorry for any inconvenience!

Could you, please, try to clear the website cache and recheck the results?

Hi,
same for me. Followed the instructions, cleared cache, even deleted the plugin. But redirect still occurs on https://alexander-mrohs.de

Update: I was able to fix it. The malware also added a script in the first lines of header.php. I deleted this script. Now, everything is working. Hope this helps someone else.

Hi @kenso,

We did not see any popups on the page but there were JS errors.
Please try to clear all the cache and make sure you have cleared the content in the JS content.

• This reply was modified 4 years, 11 months ago by Sygoos Support Team.
• This reply was modified 4 years, 11 months ago by Sygoos Support Team.

Hi @tannerhsv,

Thank you for letting us know and sorry for all the inconvenience.

@tannerhsv Hi that great you were able to find the script and remove it, I have no such luck and can’t see any scripting in my site… can you give a bit of the script that I could do a search for?

Matthew

@creativemash I’m sorry, but I deleted the script and didn’t make a copy.
I just entered the theme editor, selected header.php and deleted the first lines, which looked obvious (including lots of numbers).