Website gone!

Hi,

This white screen means tha t something was broken with the incomplete restoration.

Could you send a copy of the restoration log? This log can be found in the wp-content/updraft directory on your site.

The content will be too long to post here directly, but you can use an online service such as pastebin, and post the link here

I can’t even access my admin area

You don’t need to be able to access your admin area to get the log file – you can use FTP, or your web hosting company’s file manager in their hosting control panel. The folder to look in within your webspace is wp-content/updraft.

It’s also possible to restore manually: https://updraftplus.com/faqs/i-want-to-restore-but-have-either-cannot-or-have-failed-to-do-so-from-the-wp-admin-console/ – though, whether it’s best to jump to that or not, depends upon the state of the restore, which the log file will help indicate, if you can post a link to that.

David