Website Freezes on Order Submission

  • Resolved kaiwebadmin

    (@kaiwebadmin)


    4 years, 8 months ago

    When customers are placing orders using the pro version of the plugin our site freezes and the order will not be placed. The server that handles the site see’s an increase in CPU usage to 100% and we have to raise support tickets with our host to kill the processes.

    The plugin version on site is Version 1.2.68

    I’ve raised a support request on the site and still had no reply.

Viewing 1 replies (of 1 total)
  • Plugin Author coderockz

    (@shoroar)

    Hello,

    We tried to reach you several times but your email system rejected our email. As we have no other way to contact you, maybe you think we are not replying to you. From the new email, you emailed us today and we immediately respond to the email and given you the proof that we tried to contact you. We give you the instruction to solve the problem.

    If you need further assistance or more inquiry feel free to contact in our support email [email protected]

    Thank you.

Viewing 1 replies (of 1 total)
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