website form log

  • Resolved topclassprinting

    (@topclassprinting)


    5 years ago

    For whatever reason it doesn’t seem like the software is logging all registrations. There was one that came in that i want to tag as spam but isn’t showing up. Some forms show up but this one didn’t.

    The page I need help with: [log in to see the link]

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  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @topclassprinting

    I’ve tested your contact form and it seems that field “email” isn’t sent to CleanTalk. It causes missed spam.

    To make the anti-spam protection stronger, please, do the following:

    Go to WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —>
    —> set the option “Check custom contact form” to “On” —>
    —> set the option “Check internal forms” to “On” —> Save Changes.

    Did it help?

Viewing 1 replies (of 1 total)
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