• Resolved Joseph GodwinKE

    (@joseph-godwin)


    I have used this plugin in my client’s website for a year and half now but two weeks ago it caused endless loading for any of website pages in exception of wp-login.php and whole admin directory. Why is this so because error_log shows nothing about the issue? Also host updated PHP from 4 to 5.6.29 can this be a PHP Memory issue if not what is wrong?

    System Info Report
    ==================

    ### Begin System Info ###
    		
    SITE_URL:                 https://virtuallawkenya.co.ke
    Feed Them Social Version: 2.2.5
    
    -- WordPress Configuration:
    	
    WordPress Version:        4.8
    Multisite:                No
    Permalink Structure:      /%postname%/
    Active Theme:             Lawyer 1.0
    PHP Memory Limit:         268435456
    WP_DEBUG:                 Disabled
    
    -- Webserver Configuration:
    	
    PHP Version:              5.4.43
    Web Server Info:          Apache
    
    -- PHP Configuration:
    	
    Safe Mode:                No
    Upload Max Size:          64M
    Post Max Size:            64M
    Upload Max Filesize:      64M
    Time Limit:               30
    Max Input Vars:           1000
    Allow URL File Open:      On ()
    Display Erros:            N/A
    
    -- PHP Extensions:
    	
    FSOCKOPEN:                Your server supports fsockopen.
    cURL:                     Your server supports cURL.
    
    -- Active Plugins:
    
    404 to 301: 2.3.3
    Advanced Database Cleaner: 2.0.0
    All In One SEO Pack: 2.3.14.2
    Awesome Responsive Photo Gallery: 1.0.2
    Easy Updates Manager: 6.3.3
    Feed Them Social (Facebook, Instagram, Twitter, etc): 2.2.5
    Google Analytics for WordPress by MonsterInsights: 6.2.0
    Loginizer: 1.3.5
    MailChimp for WordPress: 4.1.6
    Page Builder by SiteOrigin: 2.5.9
    Popups - WordPress Popup: 1.7.3
    Revive Old Post (Former Tweet Old Post): 7.4.8
    Scripts-To-Footer: 0.6.1
    Simple Tags: 2.4.7
    SiteOrigin CSS: 1.1.4
    SiteOrigin Widgets Bundle: 1.9.5
    Smart Slider 3: 3.2.4
    Ultimate Widgets Light: 1.5.9.4
    WP-Mail-SMTP: 0.10.1
    WP Live Chat Support: 7.1.04
    WP Live Chat Support - Email Transcripts: 1.0.1
    WP News and Scrolling Widgets: 3.3.4
    WP Responsive Recent Post Slider: 1.2.8
    WP Statistics: 12.0.10
    WP Super Cache: 1.5.3
    XML Sitemap & Google News feeds: 4.7.5
    
    -- Custom Token or Keys added to Options Pages
    -- You must have a custom token to use the feeds
    
    Facebook App Token:         No
    FB App ID for Like Button:  No
    Twitter Consumer Key:       Yes
    Twitter Secret:             Yes
    Twitter Token:              Yes
    Twitter Token Secret:       Yes
    Pinterest Token:            No
    Instagram:                  No
    YouTube:                    No
    
    -- Offset Post Limit:
    
    Offset Facebook Post Limit: None
    Hide Notice on Front End:   Yes
    
    -- FaceBook & Twitter Date Format and Timezone
    
    Date Format:                l, F jS, Y \a\t g:ia
    Timezone:                   Europe/Moscow
    
    -- Fix Twitter Time:
    
    Fix:                        No
    
    -- Disable Magnific CSS:
    
    Fix:                        No
    
    -- Fix Internal Server Error:
    					
    ### End System Info ###
    • This topic was modified 7 years, 7 months ago by Joseph GodwinKE. Reason: Add System Info Page
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author slickremix

    (@slickremix)

    @joseph-godwin Thanks for contacting us and using the plugin for so long!

    I have 1 suggestion to help your overall wordpress site and that is upgrade to php 7 if you can. WordPress also suggests this and also many plugins you may have will run better because of this. I saw a much better performance boost after doing this on our servers a while back.

    The issue happening with the site not loading proper could be because the server is not running multi Curl, which speeds up the processing time by batching requests together from our plugin. The way to get around this problem if installing multi Curl is not an option with your server is to go to the Settings Page then Global Options tab of our plugin and look for the option that says Fix Internal Server Error. Check the box and you should be good to go.

    Let me know how it goes ??

    Spencer

    Thread Starter Joseph GodwinKE

    (@joseph-godwin)

    Thank you Spencer, but it was server error nothing related to the plugin. Good tips though could help in future.

    Plugin Author slickremix

    (@slickremix)

    Well that is good news! Thanks for letting me know. Have a great weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
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