Website Down after clicking update button

  • Resolved caseywfrancis

    (@caseywfrancis)


    11 years, 8 months ago

    Hey All–

    I’m brand new to WordPress in the last few weeks but managed to establish a WordPress website for my employer. It’s been up a week and everything was going well until I clicked to the update button (which had a 1 next to it today) on the admin bar.

    It went to the link below and appeared white. Now nothing comes up! What did I do?! How do I fix this?
    gemcitygymnasticsandtumbling.com/wp-admin/update-core.php

Viewing 4 replies - 1 through 4 (of 4 total)

  • Your site looks like it is up.

    Support for your theme is here. https://www.pagelines.com/forum/

    We cannot support commercial themes here as we have no knowledge of how and what the theme developer did.

    Thread Starter caseywfrancis

    (@caseywfrancis)

    Okay, it started working some again after about 20 minutes.

    The site seems to be working fine, but on dashboard is intermittent. If I click “pages” or “uploads” or “tools” for instance I get a blank white page again.

    Thread Starter caseywfrancis

    (@caseywfrancis)

    Thanks, kmessinger.

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the default theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

Viewing 4 replies - 1 through 4 (of 4 total)
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