• Resolved landrew

    (@landrew)


    I was attempting to “cure” multiple defects in plug-ins, including 11 or 12 problems noted in WordPress Complete, which I de-activated, having just backed up somewhere else on the dashboard. Almost immediately my site started diverting to Not Secure “xxxx .com/default”

    In mucking around trying to fix this, I attempted to temporarily deactivate JetPack. Then everything disappeared, and it also disappeared from IONOS. WordPress says I no longer have a website and therefore no dashboard from which to attempt to resurrect anything. Is there any hope of recovery?

    The page I need help with: [log in to see the link]

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  • Thread Starter landrew

    (@landrew)

    Thanks, ayeshaumar for all your suggestions.

    I did #1 immediately. No change. Site keeps going to /default

    I can’t do #2 because I don’t know what my DNS settings were BEFORE doing this. Trying to find out what they are now, but not sure that alone will help me.

    I can’t do #3 or #4, because my entire site disappeared from WordPress, so I have no dashboard from which to reactivate or inactivate. I tried getting it directly from Jetpack, but because the site was externally hosted they apparently will not deal with me.

    I can’t access Jetpack support because I did not have the paid version, just the one that was offered by WordPress.

    I did find another poster who says the same thing happened to her. So, it DOES appear that this can happen with JetPack.

    Fortunately, I had backed up earlier on UpdraftVault. Waiting to hear from them whether this might salvage the situation.

    Thanks again.

    Thread Starter landrew

    (@landrew)

    Very odd that the helpful suggestions offered by others seem to have disappeared! At any rate, the problem resolved itself at almost the exact same time I received notice that WP had updated to 6.2…. so I am wondering whether somehow the changeover caused all of this angst.

    At any rate, my site is back up and running.
    THANKS to this community for being so responsive!

Viewing 2 replies - 1 through 2 (of 2 total)
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