Website Deos Not Work If i Turn The Plugin On = WooCommerce Extra Fees Plugin

  • Resolved daljitpattarsingh

    (@daljitpattarsingh)


    3 years, 10 months ago

    Hi there, If i activate the plugin = WooCommerce Extra Fees Plugin. The website stops working. Here is the screenshot for you = https://prnt.sc/12cytx1

    I will need provide log-in details to the support team only via email.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter daljitpattarsingh

    (@daljitpattarsingh)

    I even tried to change the php version too but that did not help.

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello daljitpattarsingh,

    Thanks for contacting us.

    Can you please share the error log if you found anything which helps us to troubleshoot your query in more detail?

    Got to Woocommerce -> Status -> Logs

    Also, please share the rules and price format which you have added during the configuration.

    There is one self-service guide that helps if there is a common compatibility issue for your site-specific.

    View self-service guide.

    Let me know still if any.

    Best Regards,
    Hitendra & Dotstore Team

    Thread Starter daljitpattarsingh

    (@daljitpattarsingh)

    Hi there, I want to inform you that the issue has been fixed. I found that the plugin WpCafe and WpCafe Pro was the culpit. The developer of that plugin asked me to update his plugin to the latest version and the issue got fixed.

    Thank you. Please close this ticket.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Please close this ticket.

    Side note: there are no tickets on this site. That implies customers and we do not have a single customer on this site either.

    We do have open source collaborators like your self seeking support from volunteer software developers providing free support on their own time via topics (not tickets).

    *Drinks coffee*

    it’s an important distinction. “Tickets” give people a very wrong idea about this site.

Viewing 4 replies - 1 through 4 (of 4 total)
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