Website back up stuck at ‘Done Preparing Blogs’

  • Resolved ronanobrien1

    (@ronanobrien1)


    2 months, 1 week ago

    Hi There,

    I have an issue migrating an older website backup onto a website sub domain. the import gets stuck at ‘Done Preparing Blogs’ and when reviewing the console on the page we have an internal error 500. The back up is from October 2023 and was taken from a PHP version 7 using the all in one plugin.

    I have tried changing the PHP version on both the subdomain and primary domain from PHP 8- PHP 7 but still recieve the same error, I have also tried using an older version of the All In One Plugin and uploading the back up into the website file manager but this did not work also. I also used the premium version of the plugin and still get the same error.

    Can anyone shed any light on this please

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Author Yani

    (@yaniiliev)

    Hi there,

    Since you’re using the premium version of the All-in-One WP Migration plugin and encountering this issue, I recommend reaching out to our support team for dedicated assistance. They will be able to provide more detailed help for this specific problem.

    Please contact our support team via: https://servmask.com/contact-support , and they’ll assist you in resolving the issue.

    Thank you for your understanding!

Viewing 1 replies (of 1 total)
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