Webpages broken after update

  • Resolved sarminjahan

    (@sarminjahan)


    1 year, 2 months ago

    Hi! I just updated to Kadence Blocks 3.2.19, and the entire website seems to be appearing vertically. Tried to look through the settings, but couldn’t find a way to fix it.
    Surprisingly the mobile site appears to be fine also when I am logged in to wordpress in desktop, the pages appears fine. But if I am using the page a public visitor, then all the pages are broken except woocommerce product pages.
    Can you please help. Thank you ??

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sarminjahan

    (@sarminjahan)

    kadence block update broke website

    Including a screenshot as I am reverting back the website to an older version. Any help would be appreciated on how to fix this. Thank you

    Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello,

    I noticed you’re using Kadence Blocks 2.4.22 on the site currently. You updated to 3.2.19 and the row layouts appear vertical. This may be due to the flex to grid starting in v3. The problem can likely be fixed with CSS.

    Unfortunately, I need to see the HTML to provide CSS that can help. Can you provide a cloned staging site that shows the problem? If not, is it possible to update the site for a while so I can have time to provide CSS?

    Thread Starter sarminjahan

    (@sarminjahan)

    Hi! Thank you for responding. I have reverted the website back. You should be able to see the problem now.

    Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello,

    Add the following CSS and let us know if it works for you.

    .kt-row-column-wrap {
    display: flex;
}
    Thread Starter sarminjahan

    (@sarminjahan)

    Fantastic! This fixed it. Thank you so much ??

    One other question, if I add new blocks to replace the older blocks the problem seems to still persists without this additional css code you provided. Do I need to create the pages from scratch to avoid this issue?

    Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello @sarminjahan,

    I apologize for the delay in response. Are you still having the problem when you add new Row Layouts? Have you cleared the cache after adding the CSS. Do you have custom CSS on the site that may affect the Row Layouts?

    Plugin Support michael-levelup

    (@michaeltarongoy)

    Hi there,

    This topic has been inactive for more than 2 months. I’ll proceed to marking this as resolved.

    If you have further questions or need additional assistance, feel free to start a new topic or refer to our Kadence Blocks documentation here: https://www.kadencewp.com/help-center/knowledge-base/kadence-blocks/

    Thank you for your understanding!
     
    Kind Regards,
    Michael Taro

Viewing 7 replies - 1 through 7 (of 7 total)
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