• Resolved ashish17g

    (@ashish17g)


    It took more than 4 hours to convert to webP after 100% the images are still jpg only.

    I have done all configuration of Cloudflare CDN.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @ashish17g,

    Thank you for your message. I am sorry you have encountered a problem with our plugin. Do not worry, I will try to help you.

    I want to see what might have gone wrong. Could you send me a screenshot of the Help Center tab in the plugin’s settings? I will check it because in this tab I have information about the status of your website.

    Best, Mateusz

    Thread Starter ashish17g

    (@ashish17g)

    Can you give me an email id where i can send the screenshot.

    I mean this way the info remains protective from public view.

    Thread Starter ashish17g

    (@ashish17g)

    Ok

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Thank you @ashish17g,

    I ran a test on your website. I simulated browsers with and without WebP support to make sure everything was working. Thanks to this, I can check how much your original images weigh (i.e. what was before installing our plugin) and how much the images converted by our plugin weigh.

    Here are the results of my tests:

    This means that the plugin is working properly and all images are displayed in the version converted by the plugin.

    Below I have attached the instructions:

    If you want to gain more, I recommend using the AVIF format. Images converted to AVIF format will weigh 42% less than images converted to WebP only (I made a simulation for your website).

    Thread Starter ashish17g

    (@ashish17g)

    Ok, I thought that the img extension will be .webp. If its working then fine. Thank you for the support. I appreciate your efforts.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘WebP version isn’t loading, still loading jpg only.’ is closed to new replies.