Webp Not Serving

  • Resolved mananmushtaq02

    (@mananmushtaq02)


    1 year, 10 months ago

    We website was serving webp images via your plugin now it is not showing for a month or two. Though for new uploads webp images are created by plugin on the server but they are not served on the front end on product pages

    URL https://www.gyawun.com/

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support adamewww

    (@adamewww)

    Hi,

    It would be very strange for it to serve WebP in one place and not elsewhere. I do see WebP images being served on your site. Note that our plugin checks to make sure the WebP version is smaller than the original and, if not, it won’t create a WebP.

    The other thing to note is that our Lazy Load does help with serving WebP. So if you have something else doing lazy loading, and/or you are also running ours, it could cause a conflict. I recommend turning theirs off and running ours.

    If none of that is the case, I would ask you to contact us directly so we can look at some specifics: https://ewww.io/contact-us/

    Plugin Author nosilver4u

    (@nosilver4u)

    Hi there, I’m going to mark this thread as resolved since we haven’t heard anything more, but feel free to start a new one if you need further help. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Webp Not Serving’ is closed to new replies.