WebP Images are not created correctly

  • Resolved Dumitru Brinzan

    (@ilovewpcom)


    1 month, 4 weeks ago

    Hi,

    I’m running a Multisite installation with PHP 8.2.
    WebP is enabled in plugin settings, but the images are not served.
    The FTP shows that the images are there.

    The problem is that the webp file names are generated using an incorrect name.
    Example:

    – the-university-2795200_1920.jpg
    – the-university-2795200_1920.jpg.webp

    It should probably have the exact same name, but with the webp extension, instead of having it as a suffix, right?

Viewing 1 replies (of 1 total)
  • Plugin Support stefanstefanov

    (@stefanstefanov)

    Hello, @ilovewpcom

    When you examine the Network tab in your browser’s developer tools, you might notice that image URLs appear with a .jpg extension. However, they are actually being delivered in the WEBP format. This is facilitated by our plugin, which keeps the original image in JPG format but also converts it to WEBP. Generally, browsers that support WEBP will prioritize serving the WEBP version if available. It’s crucial to understand that WEBP is not meant to completely supplant JPEG and PNG formats. Rather, it offers an alternative for browsers that can process it, while still preserving the traditional formats for compatibility with other browsers. As a result, the browser will display the image.jpg.webp file instead of the traditional image.jpg stored in the application database.

    For more detailed information about the WEBP format, please refer to the following article:

    https://eu.siteground.com/kb/what-is-webp/

    Should you experience issues with the Image optimization you can always post a support request through your SiteGround client area. Our team will then examine the situation, conduct an investigation, and offer further insights.

    Best Regards,

    Stefan Stefanov

Viewing 1 replies (of 1 total)
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