• Resolved Lokesh Kumar

    (@lokesh22)


    The entire website is using WEBp image file format for speed. As you can check the product page URL, the image size is too good. Product sync does not happen because Mailchimp does not support WEBp? We do not want to use jpg, png as it will make the site heavy, product page heavy.

    Is WEBp image file support is in the pipeline or there is a technical reason of not supporting it?

    The page I need help with: [log in to see the link]

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  • Plugin Support khungate

    (@khungate)

    Hi @lokesh22, thanks for writing in. Currently, We do not support the WEPp image format with our editor. Our team is considering supporting it in the future, but we don’t have a defined timeline on if or when it will be implemented. In the interim, we recommend using the traditional .jpg and .png formats. We’ll be sure to keep you posted on any new developments.

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