WebP Conversion don’t work

  • Resolved etyper

    (@etyper)


    9 months, 1 week ago

    I decided to try the conversion to webp and got the following: “WebP rules verified, but self-test failed: WebP response failed mime-type test. Purge all caches and try again”.

    But the my site doesn’t use any caching plugin and the hosting says they don’t have caching either.

    Also tried enabling “JS WebP Rewriting” but nothing changed. Files with the .webp extension are created, but still jpg in the browser.

    How can I find out what is preventing it from working?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support adamewww

    (@adamewww)

    Is it an Apache server? The rules only work on those. Can you share the system info from the support tab of the plugin settings? If you would rather, you can contact us directly and send them there: https://ewww.io/contact-us/

    Thread Starter etyper

    (@etyper)

    Yes, this is an Apache server. I submitted “system info from the support tab” through the form on the support page.

    Plugin Support adamewww

    (@adamewww)

    I’m going to resolve this thread as you managed to find and fix what was causing the issue. If you have further questions, please let us know!

    Thread Starter etyper

    (@etyper)

    As I already informed you on the support page: ?I talked to the hosting and it turned out that the server has the setting “Serving static content by nginx”. After disabling this option, everything worked”.

    The name of this option is not very intuitive to associate it with caching.

    Thanks for the nice plugin. And sorry for the inconvenience.

Viewing 4 replies - 1 through 4 (of 4 total)
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