• Resolved khuzemahoztech

    (@khuzemahoztech)


    Hey Team i am confused with payloads i am receiving in my webhooks for product create and update. sometimes the payload is in object type and sometimes in array type. secondly when a variant is updated, there are two webhooks triggered which is causing problems with my integrations. Please help me regarding this issue.

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  • Thread Starter khuzemahoztech

    (@khuzemahoztech)

    Secondly, webhooks are delayed and sometimes the webhooks are automatically disabled as well

    Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Array vs. Object

    WooCommerce webhook payloads should typically be consistent in their structure. If you are receiving payloads in different formats (object vs. array), it’s essential to standardize the input before processing.

    As a start, I’d recommend creating a function to log the payloads of webhooks to see where that’s coming from.

    Multiple Webhooks on Variation Update

    It’s common for WooCommerce to trigger multiple webhooks if several properties of a product or its variants are updated simultaneously. To handle this, you can implement a mechanism to ignore duplicate hooks within a short timeframe.

    Webhook Disabling:

    Webhook delays and disables can occur if the server is slow to respond or errors are generated. WooCommerce may disable webhooks that consistently fail.

    You can address this by:

    • Ensure your webhook endpoint is robust and can handle requests efficiently. This includes proper error handling and timely responses
    • Regularly monitor your webhooks through WooCommerce > Settings > Advanced > Webhooks to check their status and manage them. If webhooks are frequently disabled, consider increasing the server’s capacity or optimizing the processing script.

    Delving in the coding specifics is outside the scope of support that our support staff will be able to help out with here. Of course, another community member could help out here or we could also recommend asking GPT for further coding recommendations.

    anastas10s

    (@anastas10s)

    Hi there ?? We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)
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