Webhooks issues when linking

  • Resolved digitalrhapsody

    (@digitalrhapsody)


    6 years, 1 month ago

    I’ve been trying to get this sorted for the past few hours, however I am none the wiser. I am having major errors with webhooks. Keep getting error 400. Would someone please explain what has gone wrong? I haven’t had this issue with other Printful / Woocommerce sites I’ve set up using this plugin. Cheers.

    ##### Printful Checklist #####
    * Connection to Printful API => OK
    * Printful API key is set => OK
    * WordPress Permalinks => OK
    * WordPress version => OK
    * WooCommerce API enabled => OK
    * WooCommerce Webhooks => FAIL
    * WooCommerce API keys are set => OK
    * WooCommerce authentication URL access=> OK
    * WordPress remote requests => OK
    * Recent store sync errors => OK
    * Write permissions => OK
    * PHP memory limit => OK
    * PHP script time limit => OK

    ##### Printful Last Sync’s #####
    Date Request Message
    * 2019-02-09 18:49:33; GET /webhooks/count; OK;
    * 2019-02-09 18:49:31; GET /products/count; OK;
    * 2019-02-09 18:49:30; GET /orders/count; OK;
    * 2019-02-09 18:49:29; PUT /printful/access; OK;
    * 2019-02-09 18:49:27; GET /; OK;
    * 2019-02-09 18:43:39; GET /; OK;
    * 2019-02-09 18:43:38; POST /orders/0; ERROR;
    * 2019-02-09 18:43:36; GET /products/count; OK;
    * 2019-02-09 18:43:35; GET /; OK;
    * 2019-02-09 18:43:25; GET /; OK;

    ##### Environment #####
    * home_url => https://donnathomas.photos
    * site_url => https://donnathomas.photos
    * version => 3.5.4
    * log_directory => /home/content/n3pewpnaspod01_data02/28/42381828/html/wp-content/uploads/wc-logs/
    * wp_version => 5.0.3
    * language => en_GB
    * server_info => Apache
    * php_version => 7.2.7
    * php_max_execution_time => 30
    * php_max_input_vars => 1000
    * curl_version => 7.45.0, OpenSSL/1.0.1e
    * mysql_version => 5.7.23
    * mysql_version_string => 5.7.23-23-log
    * default_timezone => UTC

    ##### Database #####
    * wc_database_version => 3.5.4
    * database_prefix => wp_0hfxq4zb86_
    * maxmind_geoip_database => /home/content/n3pewpnaspod01_data02/28/42381828/html/wp-content/uploads/GeoLite2-Country.mmdb

    ##### Active Plugins #####
    * ManageWP – Worker (4.6.3)
    * All In One SEO Pack (2.11)
    * Beaver Builder Booster (1.0.9)
    * Beaver Builder Plugin (Lite Version) (2.2.0.6)
    * Classic Editor (1.4)
    * Contact Widgets (1.6.1)
    * Jetpack by WordPress.com (7.0)
    * Mailchimp for WooCommerce (2.1.13)
    * No Right Click Images Plugin (3.4)
    * Printful Integration for WooCommerce (2.0.7)
    * WooCommerce Services (1.18.0)
    * WooCommerce (3.5.4)

    ##### Theme #####
    * name => Escapade
    * version => 1.1.2
    * version_latest => 1.1.2
    * author_url => https://www.godaddy.com/
    * parent_name => Primer
    * parent_version => 1.8.6
    * parent_version_latest => 1.8.6
    * parent_author_url => https://www.godaddy.com/

    ##### WooCommerce settings #####
    * currency => GBP
    * currency_symbol => ￡
    * currency_position => left
    * thousand_separator => ,
    * decimal_separator => .

    On the Printful dashbord side, we are getting: CODE: G53542130

    • This topic was modified 6 years, 1 month ago by digitalrhapsody. Reason: adding error code from Printful

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey Leigh,

    Thank you for reaching out to us!
    If you receive the error 400 while connecting, we suggest to first remove the existing REST API key, then reinstall the Printful plugin and try connecting your WooCommerce to Printful anew.

    Let us know if you’re still encountering any issues with setting up the integration, we would love to be of help! ??

Viewing 1 replies (of 1 total)
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