Webhooks Error

  • Resolved increaseweb604

    (@increaseweb604)


    1 month, 1 week ago

    Warning: Undefined array key “whsec_fBuaClhDvOy6z5uWGXlpMfW05f77asit” in?/home/u785553011/domains/thetrufflefarm.ca/public_html/wp-content/plugins/event-tickets/src/Tickets/Commerce/Gateways/Stripe/Webhooks.php?on line?387

    I set up the web hook seemingly proper, but I keep getting this email from Stripe:

    Hi there,

    We’re still having trouble sending requests in live mode to a webhook endpoint associated with your The Truffle Farm Inc account. Stripe sends?webhook events?to your server to notify you of activity in your Stripe account, such as a completed payout or a newly-created invoice.The URL of the failing webhook endpoint is:?https://thetrufflefarm.ca/wp-json/tribe/tickets/v1/commerce/stripe/webhook

    You (or someone on your team) configured your Stripe account to send events to that URL. You can change your account’s webhook endpoints?from the Dashboard.

    In most cases, a failing webhook does not impact your payments or payouts. However:

    If you use subscriptions we rely on your webhook endpoint to notify you of new invoices. These invoices may be delayed for up to three days if your endpoint is unable to successfully receive them.

    If you use Checkout and rely on the?checkout.session.completed?event as part of your?purchase fulfillment process, you should review your completed payments to ensure you have fulfilled all recent purchases.

    We’ve attempted to send event notifications to this endpoint 43 times since the first failure on October 10, 2024 at 1:39:44 AM UTC. If this endpoint is important to your application, please try and fix the issue. If you do not need this webhook endpoint, you can remove it from your Stripe webhook?settings. We will stop sending event notifications to this webhook endpoint by October 19, 2024 at 1:39:44 AM UTC.Here is the summary of errors we received while attempting to send webhook events:43 requests had other errors while sending the webhook event.

    You need to return any status code between HTTP 200 to 299 for Stripe to consider the webhook event successfully delivered.

    For more details on these errors and to review your account’s recent activity, you can find the full set of?events?and?request logs?on the Dashboard.

    This email is the last time we’ll reach out to you before disabling the webhook.For more in-depth information on how to use webhooks, we recommend reviewing our?documentation.

    Yours,The Stripe team

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @increaseweb604 ,

    Thank you for reaching out.

    I suspect we’re looking at a configuration issue here. As such, I recommend you try disconnecting Tickets Commerce from Stripe and re-connecting. Once re-connected, follow the steps outlined in our Setting up Webhooks for Stripe and Tickets Commerce knowledgebase article to reconfigure the Stripe webhook on your site.

    Plugin Support Darian

    (@d0153)

    Hi @increaseweb604

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It seems like this thread has been quiet for a bit, so we’ll go ahead and mark it as resolved. However, if any further questions or concerns come up, please don’t hesitate to start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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