Webhook subscription not working properly

  • Resolved javiermates

    (@javiermates)


    2 years ago

    The plugin insists on showing as subscribed a URL that has an incorrect domain.
    The incorrect domain is a subdomain of the actual site. The site was migrated from that old subdomain in the past, but it is no longer there.
    The subscribe button does not make any changes. When testing the webhook, it doesn’t work.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @javiermates,

    This means the webhooks for this application are configured for multiple domains.
    I suggest disconnecting your account and reconnecting it using the onboarding wizard as this automatically configures a new REST application.
    Alternatively, to get rid of this old URL, you would need to log into the PayPal developer dashboard, select the currently connected REST app, and delete it from there.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, you were able to proceed as advised above.
    If you have any further questions, please feel free to reopen this topic or create a new one.
    Thanks!

    Thread Starter javiermates

    (@javiermates)

    Sorry for the lack of feedback.
    The issue was resolved by adjusting the webhooks from the PayPal account interface.

Viewing 3 replies - 1 through 3 (of 3 total)
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