Webhook not being calls

  • Resolved rainbowcaching

    (@rainbowcaching)


    2 years ago

    Our inventory becomes out of sync when using the Revolut payment gateway as it doesn’t call the webhook woocommerce_checkout_order_processed. This doesn’t happen when using Square, PayPal, or Direct Bank Transfer as the payment gateway.

Viewing 2 replies - 1 through 2 (of 2 total)
  • revolutbusinesssupport_juan

    (@revolutpluginsupport)

    Hi,

    Thanks for reaching out Revolut WooCommerce plugin support

    We use this hook in order to make sure that the order processing is completed in WooCommerce. It’s possible that other plugins your website is using are interferring when this hook should be triggered

    FYI, our Revolut WooCommerce plugin sets the woocommerce_checkout_order_processed hook with priority 300.

    Could you please double check which priority the other payment plugins have set to this hook?

    Thread Starter rainbowcaching

    (@rainbowcaching)

    Automattic/WooCommerce Support have advised that the majority of payment gateways use priority 10, including WooCommerce Payments, PayPal, Square etc.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Webhook not being calls’ is closed to new replies.