Webhook inventory issue

  • Resolved crashboomkisses

    (@crashboomkisses)


    5 months, 1 week ago

    We currently only have a few products in WooCommerce that we want to sync to Square. Most products are only in Square and not in WooCommerce. Some products must be created by WooCommerce and sent to Square, because they are generated by our platform.

    We are using the webhook setup in the plugin to update the WooCommerce inventory if a purchase is made in Square to keep them in sync. The problem is… this webhook also CREATES products when we enter inventory in Square. We don’t want that Square inventory in WooCommerce.

    Is there a different way to manage this that your recommend? Or is there a way to prevent the webhook from creating new WooCommerce entries and instead only have it update existing?

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  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @crashboomkisses

    Hope this finds you well.

    Thank you for reaching out to us. We have responded to your support ticket. As you are using the Premium version of our plugin, we kindly request that you continue the conversation there. We also encourage other Pro users to open a support ticket with us if they encounter any issues with the plugin.

    We appreciate your cooperation & understanding.

    Thanks and regards,
    Support Team – WP Experts

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