Webhook from Exact not received

Hey @lexveldkamp – thank you a lot for your message, as well as for using our plugin.

This issue usually happens because the receiving server rejects the incoming call. Since it works with webhook.site, I can already confirm that the plugin itself is working just fine.

One possible reason is that the receiving webhook endpoint might need some authentication or the server flags your outgoing request from your WordPress website.

The best way to confirm that is if you check the response that comes back once you send the webhook.
Since you use a custom data format, I assume you use the “Send Data on Custom Action” webhook endpoint.
With our latest version, we optimized that endpoint and allow now to use the apply_filters function instead of the do_action() – this way, we will return the response as well, which you can use to search for errors from the other endpoint. You will find further details about that within the webhook description.

If you have further questions, feel free to ask at any time.

Hey @lexveldkamp – I hope you are doing well!
Since we haven’t heard back from you in a while, I assume you could solve the task.
If that’s not the case, feel free to answer to this ticket and we are happy to guide you further.
Otherwise, we hope you enjoy using our plugin! ??