webhook error after unsuccessful payment

  • Resolved élisson Costa

    (@nossileee)


    5 months ago

    Hello!

    When a payment is declined, it cannot deliver the webhook to the website.

    Payments work fine, subscriptions work fine, only payment errors that keep receiving this email here:

    Stripe webhook delivery issues for https://wabot.app.br

    Hello,

    We are still unable to send requests in production mode to a webhook endpoint associated with your Web Infinite account. Stripe sends webhook events to your server to report activity in your account, such as payouts made or invoices created.

    Webhook endpoint URL with error: https://wabot.app.br/wp-admin/admin-ajax.php?action=stripe_webhook

    Can you help with this? Could it be a bug in the Plugin?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    Hi @nossileee,

    Thanks for your query.

    It seems like this endpoint belongs to a plugin which is not currently active on your site and since no script is available to capture this enpoint request, stripe is emailing you about this.

    Since this is not FunnelKit Stripe webhook URL, you could safely disable this URL by visiting your Stripe dashboard.

    Here are the steps to disable a webhook endpoint in Stripe –

    1. Go to https://dashboard.stripe.com/webhooks
    2. Search a endpoint with URL https://wabot.app.br/wp-admin/admin-ajax.php?action=stripe_webhook
    3. Once found, click on the endpoint, then click on the option to disable the webhook https://imgur.com/2WkdAPR

      Let us know if any follow-up questions.

      Thanks
      Team Funnelkit
    Thread Starter élisson Costa

    (@nossileee)

    Hello!

    I understand, I thought it was a problem.

    If everything is ok, I will deactivate it, in fact, Stripe has already deactivated it automatically after x days without a response.

    I was worried that this would cause some kind of synchronization problem with the website.

    Thank you.

    Plugin Author Team FunnelKit (formerly WooFunnels)

    (@teamwoofunnels)

    Hi @nossileee,

    Thanks for the confirmation and your understanding with this.

    Marking this thread as resolved

    Keep us posted with new thread if anything else.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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