Webhook Endpoint Error Email from Stripe

Hi Support,

I’ve recently received an error email from Stripe saying that there are errors with the Webhook Endpoint of my website. The large majority of the email is as follows:

We’re contacting you because we’ve had some trouble sending requests to a webhook endpoint associated with your THE ACTION HIVE LIMITED account in live mode. Webhooks are used to notify your server about events that happen in your Stripe account, such as a payout completing or an invoice being created. The failing webhook endpoint is https://www.theactionhive.co.nz/?wc-api=wc_stripe.

You or someone on your team has added that endpoint in your Stripe webhook settings, which you can view and edit here: https://dashboard.stripe.com/account/webhooks.

Please note that in most cases a failing webhook does not impact your payments or payouts. However, if you use subscriptions we rely on your webhook endpoint to notify you of new invoices. These invoices may be delayed for up to three days if your webhook is unable to successfully receive them. If you use Checkout, you may be handling the checkout.session.completed event as part of your purchase fulfillment process as described here: https://stripe.com/docs/payments/checkout/fulfillment#webhooks. If you do, failure to handle these events may interfere with purchase fulfillment.

We’ve attempted to notify the endpoint 95 times since December 7, 2019 at 08:02PM. If this endpoint is important to your application, please try and fix the issue. If you do not need the webhook endpoint you can delete it from your Stripe webhook settings. We will stop sending notifications to your webhook by December 16, 2019 around 08:02PM.

Here is the summary of errors we have received when sending you webhooks:
* 94 requests had other errors while sending the webhook.
* 1 request timed out, make sure your server is able to respond fast enough and that you do as much work asynchronously as possible.

You need to return anything between a HTTP 200 to 299 for the webhook to be considered successfully delivered.
For more details on the errors, you can find your events page here: https://dashboard.stripe.com/events.

My website does not use subscriptions, so that’s not the problem.

The website starting using Stripe’s Live Mode on December 7th, which is when the supposed errors started happening.

I’ve used the webhook that WooCommerce provides in the Stripe settings in my Striep account.

Payment for orders have worked successfully, and get sent to Stripe successfully, so I’m not sure where the problem is.

It would be great to get any help with this issue, and I’m happy to give any information that will help to fix the problem.

Thank you for any help in advance.

Cheers,
Dave

The page I need help with: [log in to see the link]