web story image not showing in dashboard

Hi @amitkumar1997 thanks for getting in touch. Sorry to hear that you’re having issues with images displaying in the Web Stories editor. Could you please share the following information:

1. Your Site Health Information. You can share this using our private form.
2. When trying to upload and view your images do you noticed any console errors?

Once I have this information I can review and help you with next steps to take.

hi my problem when i create web story slides that time i need to upload images every time from WordPress images library ok images not showing in webstore image panel ok i want to share your screen shot ok so understand my problem not in search console

screen shot

• This reply was modified 2 years, 5 months ago by amitkumar1997.

@amitkumar1997 When checking the Site Health Information you have shared I can’t see everything. Could you please try sharing this again? Make sure to copy to clipboard as seen here and paste the information into the Site Health Info question on this form.

You can also share in this topic if you’d prefer. Once I have the information I can check your setup to see if anything stands out.

hi any status about my query

@amitkumar1997 Thank you for re-sharing the Site Health Information. Let’s first try to rule out any potential theme/plugin conflict that could be happening here. To do this please follow the troubleshooting steps in this guide.

let me know if you find any conflicts while in troubleshooting mode and if you have any further questions.

after doing these all process still facing same problem

@amitkumar1997 Hi there, thank you for the update.

Please if you could check for any console errors then the messages could give us some clues as to what could be causing the issues.

To confirm, did you check if the same issue occurs in an incognito window on a Chrome browser?

hello understand my problem ok i am not talking about search console or my website ok this problem occurs when i am creating a new web stories’ that time i have upload the images through WordPress media library ok and then come back to my web story dash board there is no any images showing so i go to every time to add image in my slides to media library

@amitkumar1997 We understand the issue is not related to Search Console. When you experience this issue in the Web Stories plugin there may be some console errors thrown which are not related to Search Console. These console errors come from the browser and can give us a clue as to what the issue might be here so they can be very helpful.

If you could share any console errors you see that would be great. You can get these by following the 3 steps in this screenshot. Any console errors will be marked in red.

react-dom.min.js?ver=17.0.1:9 Uncaught Error: Minified React error #200; visit https://reactjs.org/docs/error-decoder.html?invariant=200 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
at e.render (react-dom.min.js?ver=17.0.1:9:117436)
at classic.js?ver=1.0.98.2:1:73409
e.render @ react-dom.min.js?ver=17.0.1:9
(anonymous) @ classic.js?ver=1.0.98.2:1
setTimeout (async)
value @ classic.js?ver=1.0.98.2:1
(anonymous) @ hooks.min.js?ver=c6d64f2cb8f5c6bb49caca37f8828ce3:2
(anonymous) @ classic.js?ver=1.0.98.2:1
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
fire @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
s.<computed> @ jquery.min.js?ver=3.6.0:2
e @ jquery.min.js?ver=3.6.0:2
t @ jquery.min.js?ver=3.6.0:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.6.0:2
c @ jquery.min.js?ver=3.6.0:2
add @ jquery.min.js?ver=3.6.0:2
(anonymous) @ jquery.min.js?ver=3.6.0:2
s.Deferred.s.Deferred @ jquery-migrate.min.js?ver=3.3.2:2
then @ jquery.min.js?ver=3.6.0:2
I @ jquery.min.js?ver=3.6.0:2
when @ jquery.min.js?ver=3.6.0:2
(anonymous) @ classic.js?ver=1.0.98.2:1
dispatch @ jquery.min.js?ver=3.6.0:2
v.handle @ jquery.min.js?ver=3.6.0:2
load (async)
add @ jquery.min.js?ver=3.6.0:2
s.event.add @ jquery-migrate.min.js?ver=3.3.2:2
(anonymous) @ jquery.min.js?ver=3.6.0:2
each @ jquery.min.js?ver=3.6.0:2
each @ jquery.min.js?ver=3.6.0:2
Ee @ jquery.min.js?ver=3.6.0:2
on @ jquery.min.js?ver=3.6.0:2
(anonymous) @ classic.js?ver=1.0.98.2:1
(anonymous) @ classic.js?ver=1.0.98.2:1

@amitkumar1997 Thanks for sharing. Could I please ask you to try setting up Web Stories using a disposable WordPress site using this link.

Could you then let us know if you experience the same issues with images on this site as you do on your site?

when i am using from this link this is ok working fine but can you send me guide how to use this from on my site

@amitkumar1997 Thanks for confirming this. It’s possible that this could be hosting related if it is working for you on the other site. It would be very useful at this stage if you could provide a screen recording of your experience so we can see exactly what is happening for you. You can use a service such as Loom to record and share the URL here if possible.

We are going to mark your topic as resolved since we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!