• Resolved tmblogger02

    (@tmblogger02)


    I installed the Google web stories plug in, and went to the stories dashboard, and it says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    The email says “WordPress caught an error with one of your plugins, Web Stories”. Then there are error message details.

    Will this plugin not work on our site??

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @tmblogger02 , thank you for reaching out with your topic. Can you please share the error message details?

    Thread Starter tmblogger02

    (@tmblogger02)

    Hi. This was the error message:

    Error Details
    =============
    An error of type E_ERROR was caused in line 177 of the file /home/themer27/public_html/wp-content/plugins/web-stories/includes/Admin/Cross_Origin_Isolation.php. Error message: Uncaught ArgumentCountError: Too few arguments to function Google\Web_Stories\Admin\Cross_Origin_Isolation::get_avatar(), 4 passed in /home/themer27/public_html/wp-includes/class-wp-hook.php on line 308 and exactly 6 expected in /home/themer27/public_html/wp-content/plugins/web-stories/includes/Admin/Cross_Origin_Isolation.php:177
    Stack trace:
    #0 /home/themer27/public_html/wp-includes/class-wp-hook.php(308): Google\Web_Stories\Admin\Cross_Origin_Isolation->get_avatar(‘

    Thank you. Could you perform a quick test to rule out your theme or other plugins as a possible conflict? Please temporarily disable your theme and all other plugins by using the?Health Check & Troubleshooting plugin and enable its troubleshooting mode. This mode disables active plugins and switches to a default theme safely because it only affects the experience of the logged-in user. Next, enable the Web Stories plugin and let me know if the issue is present.

    Additionally, it will help if you could you provide your Site Health information. You can share privately if you prefer.

    We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Web Stories Plugin Critical Error When Installed’ is closed to new replies.