Web stories not displaying properly

  • Resolved maisonwADMIN

    (@maisonwale)


    2 years, 10 months ago

    Hello,

    I am reaching out because I received a note from the team at google that my google web stories are not displaying properly. They said stories seem to be either out of proportion, cut off, or with black borders, although the stories look good on my end and I don’t see any errors. Would like to know why this is happening and if this is something you can help with. Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Luckyna San

    (@luckynasan)

    @maisonwale Thank you for reaching out with your topic. Currently, when checking your story it seems to be failing AMP validation as seen here.

    These errors can be caused by a plugin conflict. We have had a similar issue to this reported that was due to a conflict with the Swift Performance plugin, which I noticed you are using.

    – Would you be able to temporarily disable that plugin, then retest your story URL at https://search.google.com/test/amp and check if you still get the AMP validation errors on your story?

    If the validation errors persist, could you please provide your Site Health information, or you can share privately if you prefer via this form.

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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