• Resolved ahawtin

    (@ahawtin)


    Hello, thank you for your plug-in. It looks very promising. We are trying to better understand how the plug-in behaves. It appears that the plug-in installs a redirect in wordpress based upon the speed analysis we have done. We also note that when we disable or uninstall the plug-in the redirect remains. A question and help needed:

    1. The redirect would not be need with the javascript switcher if I understand correctly. But the javascript switcher will not work with caching plug-ins.

    2. The redirect seems to significantly increase the time required to load the site. Does WordPress actually start from scratch after the redirect. So it will significantly slow down a site?

    2. We would like to remove the redirect to do more speed testing. But it appears to remain even after we disable and remove the plug-in. Please advise how we can go about removing the redirect.

    Perhaps there is no other way to do multi-currency but with the re-direct. It does however slow down the site quite a bit.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I don’t quite understand what you mean by “We also note that when we disable or uninstall the plug-in the redirect remains”. What is the redirect that you talk about? Do you mean that you want to switch currency without reloading the page?

    Best regards

    Thread Starter ahawtin

    (@ahawtin)

    Hello and sorry that I wasn’t entirely clear.

    The customer asked us to install multi-currency on their English language site. We did so and it works perfectly. A very good plug-in, thank you. The customer notices that the English site is now slower than their other site (the French language site). We believe it is due to the multi-currency plug-in which does a re-direct (a 307 according to the speed testing tools). We wanted to confirm that the speed would improve when we disabled the plug-in but it didn’t as the site still did the re-direct. So we thought perhaps the plug-in didn’t remove the redirect when we disabled it. We also tried removing the plug-in but it seems the redirect is still there.

    I think there is no way to do multi-currency without the redirect being in place – hence a slower site.

    I believe you have a js option for pro customers but it will not work with a caching plug-in. There are caching plug-ins on the sites and the sites would be way too slow without them so they have to be there.

    So I think the customer will have to live with the slower speed if they want multi-currency.

    I hope that is clearer.

    Thank you for the information but I don’t think this redirect is related to our plugin as the issue persists when you deactivate our plugin.

    Maybe, you should try deactivating all plugins to see if the issue persists then activate plugins one by one to find out the culprit.

    Hope that helps.

    Thread Starter ahawtin

    (@ahawtin)

    Hello again,

    we did so leaving only WooCommerce and Storefront active. The redirect remains. I believe that this plug-in is the only one doing a redirect. On our test site the redirect looks like:

    https://woo-test.alhawtin.com/

    https://woo-test.alhawtin.com/?v=3e8d115eb4b3

    I checked the plug-in code and there are of course a number of instances of redirects in the code. I don’t however understand how a redirect might persist after the plug-in is disabled and deleted.

    In looking at our live site, the redirect is formulated as:

    https://basicsbymail.com/?v=3e8d115eb4b3&wmc-currency=USD

    or

    https://basicsbymail.com/?v=3e8d115eb4b3&wmc-currency=CAD

    Tonight I will see what happens when we disabled the plug-in on the live site and report back.

    Well it’s a feature of WooCommerce, not our plugin.
    Please go to WooCommerce settings/General you’ll see the “Default customer location” option is currently set to Geolocate (with page caching support). Just change it to Geolocate.

    Thread Starter ahawtin

    (@ahawtin)

    Hello again and thanks so much. You are of course absolutely right. We installed your plug-in then added the cache. The WooCommerce folks guide you to set change the localization selection to ‘with caching’ which brings in the redirection. I guess it is fair to say that the redirection actually bypasses the cache. So the benefit of the caching plug-in is lost in this case.

    I believe that if we turn off localization in WooCommerce (in order to bring into effect the caching), your plug-in would continue to work. It would not however automatically detect the country reflected in the IP address of the user and hence would leave the currency as the default. This would force the customer to select the currency manually which is a bit inconvenient.

    Thank you for your help. And again, let me say that your plug-in is excellent.

    In fact, the guide to set change the localization selection to ‘with caching’ is from our plugin when WP Fastest Cache plugin is active but it’s no longer needed. I will remove this message in the next update.
    Best regards

Viewing 7 replies - 1 through 7 (of 7 total)
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