Web site hangs after upgrading from v1.7.3 to v2.1.0

@lychee128 There are no known issues so far. Can you please try 2.0.1 on a fresh WordPress setup on the same server and let me know if there is any issue.?

Do you mean reinstall WordPress 5.7.2 over my existing web site with the plugins I am currently using? Or reinstall WordPress with vanilla settings and then load your plugin?

@lychee128 You can install a fresh WordPress on your any server with all the plugins and theme. Just make sure the server configuration should be exactly same as your production server. Do not do anything on your current live website.

Hi,

I reinstalled a new WordPress site on a new server (with virtually the same hardware config) and installed my original plugins plus yours at v2.1.0 and no issues. This is a bare site with no content.

I then restored my settings from my production site using Duplicator Pro (which essentially restores my WordPress database and plugins), which gives my original site but with content and your plugin at 1.7.3.

When I update your plugin to 2.1.0, my site becomes unresponsive again. However, when I manually disable your plug-in (just logging in as root and moving your plugin to a temp folder), my site works fine again.

Not sure what’s going on. Perhaps the tables or fields from your plugin got corrupted? There’s no issue if your plugin is not active.

Is there a way to drop all the tables created by your plugin and completely uninstall everything from 1.7.3? Then I can do a new install of v2.1.0?

Thanks.

@lychee128 How many records are there in the tables “{prefix}_fa_user_logins” and “{prefix}_user_meta”?. You can delete (uninstall) the plugin from admin dashboard. It will delete all the plugin tables and metadata automatically. For more information you can check the file user-login-history/uninstall.php.

Hi,

There are 807,824 rows in the _fa_user_logins table, and 126 rows in the _usermeta table.

This is not a very active site so not sure why there are so many rows in the _user_logins table.

In any event, when I deleted the plugin and then reinstalled, it works ok.

Is there a way to export my data first and then import it back after I reinstall so I don’t lose my current data?

Thanks.

@lychee128 If there are a lot of failed login records, it might be because of brute force attack. There is no in-built solution in the plugin to migrate data. You have to do this manually or via custom code.

Ok, thanks. Not sure why the upgrade didn’t work. But uninstalling 1.7.3 first and deleting the custom tables and then doing a fresh install of 2.1.0 on my existing production server worked fine. Performance is same as before.

Thanks.