web images not working on mobile

  • Resolved raits515

    (@raits515)


    3 years ago

    Hi there,

    Web images are not working on mobile but they work on desktop as seen on below images:

    https://ibb.co/5RkTkr1
    https://ibb.co/yqFHCQ2

    I also checked on google page speed it shows the same. On mobile the warning is on
    “Serve images in next-gen formats” but on desktop it is not.

    Could you advice why is it like that and how to fix?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WP Media

    (@wp_media)

    Hey @raits515

    Right now, it looks like WebP display option is turned off. Can you reactivate it so I could check again?

    When you test on mobile, can you do it without Customizer, but while you are really on the front-end?

    Also, it looks like you don’t use CDN or Cloudflare, so you can safely use rewrite rules method which should fetch all images.

    Let me know how it goes.

    Best Regards
    Marko

Viewing 1 replies (of 1 total)
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