• We are faced with the bandwidth limit exceeded message when we try to access our website and I can see from here that I need to contact my web host. How would I find out who that is as I have only just taken over updating the website?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • lisa

    (@contentiskey)

    try a tool like: https://digital.com/who-is-hosting-this/

    also, look for billing statements for previous payments for subscription to webhosting company

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    It looks like your host is krystal.uk

    sdstern@sds-desk ~> nslookup killamarshdynamos.co.uk
    Server:		127.0.0.53
    Address:	127.0.0.53#53
    
    Non-authoritative answer:
    Name:	killamarshdynamos.co.uk
    Address: 77.72.4.110
    
    sdstern@sds-desk ~> whois 77.72.4.110
    [Querying whois.ripe.net]
    [whois.ripe.net]
    % This is the RIPE Database query service.
    % The objects are in RPSL format.
    %
    % The RIPE Database is subject to Terms and Conditions.
    % See https://www.ripe.net/db/support/db-terms-conditions.pdf
    
    % Note: this output has been filtered.
    %       To receive output for a database update, use the "-B" flag.
    
    % Information related to '77.72.4.0 - 77.72.5.255'
    
    % Abuse contact for '77.72.4.0 - 77.72.5.255' is '[email protected]'
    
    inetnum:        77.72.4.0 - 77.72.5.255
    netname:        KRYSTAL
    descr:          Dedicated Clients
    country:        GB
    admin-c:        KNOC3-RIPE
    tech-c:         KNOC3-RIPE
    status:         ASSIGNED PA
    mnt-by:         KRYSTAL-MNT
    created:        2007-03-16T15:15:43Z
    last-modified:  2007-03-16T15:15:43Z
    source:         RIPE
    
    role:           Krystal NOC
    address:        Alta Vista, Hr Warberry Rd, Torquay, Devon, TQ1 1SD
    admin-c:        KRYS1-RIPE
    admin-c:        KRYS2-RIPE
    tech-c:         KRYS1-RIPE
    tech-c:         KRYS2-RIPE
    mnt-by:         KRYSTAL-MNT
    nic-hdl:        KNOC3-RIPE
    created:        2007-03-12T18:06:09Z
    last-modified:  2007-03-12T18:13:45Z
    source:         RIPE # Filtered
    
    % Information related to '77.72.4.0/24AS12488'
    
    route:          77.72.4.0/24
    origin:         AS12488
    mnt-by:         KRYSTAL-MNT
    created:        2020-07-31T12:16:16Z
    last-modified:  2020-07-31T12:16:16Z
    source:         RIPE
    
    % This query was served by the RIPE Database Query Service version 1.107 (ABERDEEN)
    
    Thread Starter kdfc

    (@kdfc)

    Thanks, I tried to look it up but just got this info

    Registrar Information

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    That’s where you registered your domain, not where the site is hosted. Those are two different things.

    Thread Starter kdfc

    (@kdfc)

    ahh great, thank you! I’ll try contacting Krystal and see if they can help. Thank you very much.

Viewing 5 replies - 1 through 5 (of 5 total)
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