Web Form not displaying

Did you re-activate entrywizard? Were there any error messages when you did?

I’ve just tried completely removing then re-installing EntryWizard with no error messages. The back-end control panel looks fine, but when I try to display just the example webform, I still see the short-code, which is not being translated into the form. Before the update to 1.3.21 (and PHP7.4) everything was working OK.

I had a few issues with getting the upgrade completed successfully, then when I did lost all my historic rating forms unfortunately. Haven’t figured out how to get them back. As everything is downloaded, have called it a compulsory cleanout which was probably overdue!

If you did not make any changes in entrywizard since it last worked,
it could be your theme — try a different one (one that supports PHP 7.4) and see if that makes any difference.

I’ve tried installing on a different website with a different theme – same problem. I then created a completely new WordPress site – no theme or any other plug-ins, just installed WP (v5.8.2), loaded the EntryWizard plug-in and created a page to display the example webforms, and again it displays the short code rather than the form. So no conflicts with other plug-ins or themes.

https://test.fotospot.co.uk/5-2/

OK, now sorted – I knew it would be something stupid. When there was the PHP problem with 1.3.21, I temporarily removed the webform shortcode from my website page. I then re-instated the short code by cut/paste from the webform management area. However this short code has two spaces between show_webform and identifier, so doesn’t get translated. At the next update, please check the example short code on the webform management page to ensure it can be directly cut/pasted.

Anyway, thanks for the plug-in and taking the time to respond initially.

Thank you very much for catching an error that has been there for an awfully long time!

Shortcode format rules are very strict, which is why I added the drop-down in the classic editor, but I never noticed that extra space in the text at the top of the webforms page.