It broke the entire design of the page with the description of the points.

Hello

We are sorry to hear about your experience with our plugin!

To resolve your issue, you can use the Loco Translate free plugin to translate the strings within our plugin. If you prefer, you can also reach out to our support team for assistance in changing the strings.

Additionally, please note that points are currently assigned to simple products in our plugin.

Thank you.

After the version 2.3.2 update, the shortcode, which allows you to deduct points obtained in the program at checkout, stopped working.

Hello,

We have fixed this issue in our latest version and it is working fine on our end.

Please let us know if you are using any page builder plugin to build your cart and checkout page

Thank you

Yes, I use Elementor Pro to build my cart and checkout

Hello ,

Thank you for your response,

Please check whether you have enabled the shortcode settings which you can find following steps:

Go to plugin settings>other settings>Cart and Checkout page shortcode settings

Enable the settings and add respective shortcodes on the cart and checkout page.

If still facing issues then let us know

Thank you

The latest version 2.4.1 of the plugin broke the page containing the score reports. Broke the entire design.

Hello ,

Can you please share a short video of the issue so that we can replicate the same on our end to debug the issue

Thank you

Since version 2.4.1 the points record list has been breaking my site

Hello ,

To address your concern, we encourage you to reach out to our support team, who will assist you in resolving the matter.

Thank you

Where do I send the video? Because here you can’t send the video.

Hello ,

Please raise a ticket from here: https://wpswings.com/submit-query/

Thank you