We have Facing the Service unavailbale Issue

Hi @webizzsandesh,

This kind of problem is usually caused by a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Let us know how it goes.

We have tried with the WordPress default theme and we have also tried with woo commerce lower and upper version but still we have facing the same

We have developed the website on the Testing server and we have not facing the any issue on the our testing server . Why this was happened on the Our new server . Is there is any server configuration Setting On we have facing the Conflict issue .

URL: https://atlaswatchco.com/fittech/

Since you mentioned using a new server, here are the server requirements to run WooCommerce: https://docs.woocommerce.com/document/server-requirements/

Just to check, does the issue persist when you switch to Storefront while ALL plugins are deactivated apart from WooCommerce?

We have tried the default theme and we have deactivated the the all other plugin except the woo commerce but still we have facing the same issue. we have added the Memory limit code in config file but still not work

We didn’t have the SSL Certificate yet .

please can you let us know what the exact issue

Hi @webizzsandesh,

Looking at your site now, I see that it’s running quite okay with WooCommerce. Just to check, are you still facing the earlier said issue?

Now we have deactivate the WooCommerce plugin and the website is working fine . but when we have activated the plugin it gets the Services unavailable error .

please ca you suggest me ..

We have also upload the website on the testing server and on our testing server website is working fine ..
Testing server URL: https://atlaswatchco.com/fittech/

Our website URL having the Service Unavailable Error
URL: https://fittechspace.com.au

Please look into

thanking you in advanced

Thanks for getting back.

We have also upload the website on the testing server and on our testing server website is working fine ..
Testing server URL: https://atlaswatchco.com/fittech/

I see that https://atlaswatchco.com/fittech/ is also unavailable. Did this also happen after trying to activate WooCommerce? This is because you’d mentioned it was working well.

Also, does your site have any custom code?

It would be great if you can comment out all custom code, disable all plugins, switch to Storefront theme, and then only to activate WooCommerce. If it still leads to the issue, kindly share with us the latest Error Logs from the site.

Thanks.

We have sent you the woo commerce status log

Our website URL having the Service Unavailable Error
URL: https://fittechspace.com.au

Now we have deactivate the WooCommerce plugin and the website is working fine . but when we have activated the plugin it gets the Services unavailable error .

please can you suggest me .

### WordPress Environment ###

WordPress address (URL): https://fittechspace.com.au
Site address (URL): https://fittechspace.com.au
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
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Language: en_US
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cURL Version: 7.71.0
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attachment: 160
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### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?Error messages should not be shown to visitors.

### Active Plugins (24) ###

Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.8
Akismet Anti-Spam: by Automattic – 4.1.9
Caldera Forms: by Caldera Forms – 1.9.4
Classic Editor: by WordPress Contributors – 1.6
Conversational Forms: by QuantumCloud – 1.1.3
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FileBird: by Ninja Team – 4.4
Hello Dolly: by Matt Mullenweg – 1.7.2
Smash Balloon Instagram Feed: by Smash Balloon – 2.8.2
WPBakery Page Builder: by Michael M - WPBakery.com – 6.5.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
Really Simple SSL: by Really Simple Plugins – 4.0.14
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Slider Revolution: by ThemePunch – 6.3.6
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WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1
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WooCommerce: by Automattic – 5.2.2
WP Tabs: by ShapedPlugin – 2.0.7
WPBot Pro WordPress Chatbot: by QuantumCloud – 10.6.4

### Inactive Plugins (4) ###

WooCommerce Shipping Pro: by WooForce – 2.1.1
WP Fastest Cache: by Emre Vona – 0.9.1.7
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.8.5

Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
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Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #17 - /shop-2/
Cart: #28 - /cart-2/
Checkout: #2137 - /checkout-2/
My account: #2138 - /my-account-2/
Terms and conditions: ? Page not set

### Theme ###

Name: Impreza
Version: 7.13
Author URL: https://us-themes.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 201
Oldest: 2021-03-31 09:18:58 +0000
Newest: 2021-04-28 08:13:06 +0000

### Status report information ###

Generated at: 2021-04-28 09:17:09 +00:00

Thanks for getting back.

I’ve just checked your site and it seems to be running okay now with WooCommerce on, here’s a screenshot I took for reference: https://snipboard.io/QnNpod.jpg

Just to clarify, the Service Unavailable Error (503) could be caused by many things ranging from the exhaustion of server resources to code conflicts.

Since you already did a conflict test and found that the cause was likely something else, if the website shows the same error, please get in touch with your host so that they can look at the server side.

I hope this helps.

Yes Now the website is working fine .. just because we have installed and activated the Lowest version ( Woo commerce 4.3 ) And after that the website is working fine .

But when we have installed and activated the latest version of the woo commerce then we have occurred the Service Unavailable Error .

So we have request you to Please can you let us know in details what is the issue with latest woo commerce . Or Is it Our Hosting Server Issue .

Thanking You

Hi @webizzsandesh,

The issue is not quite with the recent WooCommerce version, so keep in mind that there could be many causes such as:

• There could be plugins not compatible with the recent version that conflict when you update
• Your server resources are exhausted when you update WooCommerce.
• You might be facing a denial of service attack (rare but probable)

And many other causes.

That’s why it would be good to first check with your host when you update and get Error 503 – Service Unavailable so that they can check the logs for you and see if it’s an issue with the resources allocated to your site or something they can fix on their end.

If the issue is not with the server, you could then write back to us to check further.

Thanks.

Hi @webizzsandesh,

We’ve not heard back from you in a while so I’ll go ahead and mark this thread as resolved. Hopefully, you were able to proceed as advised above.

If you have further questions, please feel free to create a new thread.

Thanks.