We get “Sorry, you are not allowed to access this page.” error.

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  • Hello @shilo91,

    Thanks for contacting us. Hope you are doing well.

    WPLMS MyCred Addon is not our plugin. Please deactivate this plugin and check MyCred settings again.

    If the issue still persist then please let me know. We will help you out.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter shilo91

    (@shilo91)

    Hi, @daniyalraza01.
    Thank you for the prompt response =)
    Yes, we deactivated MyCred Addon, but the problem remains…https://prnt.sc/x4y2pT-nLLDS

    Did you tried this path myCred > General settings and Points > Settings to configure the myCred? Is the same error appearing on that.

    Please confirm us.

    Thanks

    Thread Starter shilo91

    (@shilo91)

    After activating the plugin, the myCred tab does not appear in the WP menu, we cannot follow this way.
    Maybe there are some other solutions to the problem?

    To escalate your case, please create a ticket on our official website. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Hope to hear from you soon.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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