• Resolved jesska

    (@jesska)


    Hey Guys,

    Everything worked fine on my site for the past couple of years, however over the last month my client has been complaining of spam emails getting through.

    I went to the google recaptrure and it has this error:

    We detected that your site is verifying reCAPTCHA passed solutions less than 50% of the time. This could indicate a problem with your integration with reCAPTCHA. Please see?our developer site?for more information.

    I looked at the results and the recatpure is still blocking lets say 17 spams emails but somehow they are still getting like 6 through. When i go onto the site it works correctly for me. I have recapture V2 set as per the settings. Is there anything im missing?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author IQComputing

    (@iqcomputing)

    Hello,

    When visiting the website provided I’m not seeing a ReCaptcha on the forms. Submissions also don’t seem to be going through as it’s expecting a ReCpathca Response, which it’s unable to get. I suspect it may have something to do with the Caching plugin involved. We recommend checking with the specific Caching plugin to see if you can exclude wpcf7-recaptcha-controls from being combined and minified with the rest of the site scripts.

    You should also be able to increase the ReCaptcha difficulty. See Security Preferences in the ReCaptcha API Key Settings.

    Finally, if the above doesn’t work you could ditch this plugin and give the ReCaptcha v3 a try. Over a longer period of time it is supposed to be better at detecting how users interact with your website which means it’s going to be better at detecting spam bots.

    Hopefully, using the above you’re able to solve your specific problem but if you have any questions, comments, concerns you can reply back to this thead and we can assist further. Have a wonderful weekend!

    Thread Starter jesska

    (@jesska)

    Thank you for your prompt reply!

    I have removed the old V2 recapture and the plugin. Gone with the V3 integration. I have done some tests and it seems to be working. I will need to wait and see over the next couple of days.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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