We couldn’t verify the postal code in the billing address

Customers keep getting this error message, and I can’t possibly think that they’re ALL entering their billing zip wrong. Any thoughts?

“We couldn’t verify the postal code in the billing address”

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InnoDB<br>wpstg2_huge_itslider_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpstg2_huge_itslider_params: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpstg2_huge_itslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpstg2_ign_loyalty_rewards_history: Data: 0.28MB + Index: 0.50MB + Engine InnoDB<br>wpstg2_ign_loyalty_rewards_log: Data: 1.52MB + Index: 0.59MB + Engine InnoDB<br>wpstg2_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpstg2_options: Data: 2.52MB + Index: 0.31MB + Engine InnoDB<br>wpstg2_p2p: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpstg2_p2pmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpstg2_po_plugins: Data: 0.11MB + Index: 0.06MB + Engine InnoDB<br>wpstg2_postmeta: Data: 33.56MB + Index: 21.06MB + Engine InnoDB Post Type Counts</p></p> <p class=””><p class=””>accordion_menu: 1<br>acf-field: 1<br>acf-field-group: 1<br>achievement-type: 1<br>attachment: 1686<br>badgeos-log-entry: 69<br>badges: 1<br>bis_masterlog: 2479<br>br_product_filter: 1<br>collapsed_content: 3<br>custom_css: 3<br>elementor_font: 7<br>elementor_library: 23<br>err-review-reminders: 5636<br>feedback: 76<br>gift_card: 3<br>jb_store_css: 10<br>jetpack_migration: 2<br>jp_img_sitemap: 3<br>jp_sitemap: 3<br>jp_sitemap_master: 3<br>lws-wre-event: 7<br>lws-wre-pool: 2<br>lws-wre-unlockable: 5<br>nav_menu_item: 142<br>page: 33<br>post: 53<br>postman_sent_mail: 250<br>product: 592<br>product_variation: 183<br>product-feed: 1<br>purchase-made: 1<br>revision: 11<br>rp_shop_giftcard: 13<br>shop_coupon: 400<br>shop_order: 14178<br>shop_order_refund: 407<br>shop_rewards: 4<br>shop_subscription: 48<br>shopengine-template: 5<br>sidebar: 1<br>step: 1<br>wapl: 4<br>wc_stamps_label: 1<br>woocarousel: 1<br>wp_global_styles: 1<br>wpachievements: 13<br>wpquests: 1<br>yith-wcbm-badge: 4<br>ywar_reviews: 449<br>ywcm_message: 1 Security</p></p> <p class=””><p class=””>Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (39)</p></p> <p class=””><p class=””>Agile Store Locator: by AGILELOGIX – 4.9.5<br>Akismet Anti-spam: Spam Protection: by Automattic – Anti-spam Team – 5.3<br>WooCommerce Back In Stock Notifier: by Fantastic Plugins – 10.0<br>Booster Plus for WooCommerce: by Pluggabl LLC – 7.1.4<br>Cloudflare: by Cloudflare<br>Inc. – 4.12.2</p></p> <p class=””><p class=””>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>Elementor Pro: by Elementor.com – 3.18.1<br>Elementor: by Elementor.com – 3.18.2<br>Site Kit by Google: by Google – 1.115.0<br>Jetpack Boost: by Automattic – Jetpack Site Speed team – 2.2.0<br>Jetpack: by Automattic – 12.9.1<br>Mailchimp for WooCommerce: by Mailchimp – 3.5<br>Official StatCounter Plugin: by Aodhan Cullen – 2.0.9<br>Pinterest for WooCommerce: by WooCommerce – 1.3.16 (update to version 1.3.17 is available)<br>Postman SMTP: by Jason Hendriks – 1.7.2<br>Premium Addons for Elementor: by Leap13 – 4.10.15<br>Premium Addons PRO: by Leap13 – 2.9.9<br>PW WooCommerce Gift Cards: by Pimwick<br>LLC – 1.250</p></p> <p class=””><p class=””>SendGrid: by SendGrid – 1.11.8<br>Shareaholic – Easily Grow and Engage Your Audience: by Shareaholic – 9.7.11<br>Password Strength Settings for WooCommerce: by Daniel Santoro – 3.0.1<br>CTX Feed: by WebAppick – 6.3.9<br>Advanced Order Export For WooCommerce: by AlgolPlus – 3.4.4<br>Product Feed PRO for WooCommerce: by AdTribes.io – 13.1.8<br>Booster for WooCommerce: by Pluggabl LLC – 7.1.4<br>WooPayments: by Automattic – 6.9.2<br>WooCommerce Pretty Emails: by MB Création – 1.8.6<br>WooCommerce Shipment Tracking: by WooCommerce – 2.4.2<br>WooCommerce Stamps.com API integration: by WooCommerce – 1.3.25 (update to version 1.9.7 is available)<br>WooCommerce UPS Shipping: by WooCommerce – 3.5.7<br>WooCommerce USPS Shipping: by WooCommerce – 4.7.6<br>WooCommerce: by Automattic – 8.4.0<br>WooRewards: by Long Watch Studio – 3.15.0<br>Yoast SEO Premium: by Team Yoast – 21.7<br>Yoast SEO: by Team Yoast – 21.7<br>WP Rollback: by GiveWP.com – 1.7.3<br>Smush: by WPMU DEV – 3.15.2<br>YITH WooCommerce Customize My Account Page Premium: by YITH – 4.3.0<br>YITH WooCommerce Wishlist: by YITH – 3.27.0 Inactive Plugins (6)</p></p> <p class=””><p class=””>Swift Mailer: by – 5.4.3<br>WooCommerce Coupon Generator: by Jeroen Sormani – 1.2.0<br>WooCommerce Loyalty Rewards: by IgniteWoo.com – 4.1.23<br>WooCommerce PayPal Payments: by WooCommerce – 2.4.2<br>WooCommerce Shipping & Tax: by WooCommerce – 2.4.2<br>WP Rocket: by WP Media – 3.6.4 Dropin Plugins (2)</p></p> <p class=””><p class=””>advanced-cache.php: advanced-cache.php<br>install.php: install.php Must Use Plugins (6)</p></p> <p class=””><p class=””>Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0<br>SSO: by Garth Mortensen<br>Mike Hansen – 0.2</p></p> <p class=””><p class=””>WP Engine Cache Plugin: by WP Engine – 1.1.5<br>WP Engine Seamless Login Plugin: by WP Engine – 1.6.1<br>WP Engine Security Auditor: by wpengine – 1.1.1<br>WP Engine System: by WP Engine – 5.0.1 Settings</p></p> <p class=””><p class=””>API Enabled: ?<br>Force SSL: ?<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>gift-card (gift-card)<br>grouped (grouped)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)</p></p> <p class=””><p class=””>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p></p> <p class=””><p class=””>Connected to Woo.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages</p></p> <p class=””><p class=””>Shop base: #260 – /shop/<br>Cart: #261 – /cart/<br>Checkout: #262 – /checkout/<br>My account: #263 – /my-account/<br>Terms and conditions: #643 – /terms-conditions/ Theme</p></p> <p class=””><p class=””>Name: MH Magazine Lite Child<br>Version: 1.0.0<br>Author URL: https://novellyyourscandles.com<br>Child Theme: ?<br>Parent Theme Name: MH Magazine lite<br>Parent Theme Version: 2.9.2<br>Parent Theme Author URL: https://mhthemes.com/<br>WooCommerce Support: ? Templates</p></p> <p class=””><p class=””>Overrides: /nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/admin-cancelled-order.php version 2.3.0 is out of date. The core version is 4.1.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/admin-failed-order.php version 2.5.0 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/admin-new-order.php version 2.0.0 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-completed-order.php version 1.6.4 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-invoice.php version 2.2.0 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 6.0.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-note.php version 1.6.4 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-on-hold-order.php version – is out of date. The core version is 7.3.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-processing-order.php version 1.6.4 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-refunded-order.php version 2.4.0 is out of date. The core version is 3.7.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 4.0.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/email-addresses.php version 2.2.0 is out of date. The core version is 5.6.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/email-customer-details.php<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/email-footer.php version 2.0.0 is out of date. The core version is 7.4.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails//emails/themes/email-header-centered.php version 1.0 is out of date. The core version is 7.4.0<br>/nas/content/live/novellyyours/wp-content/plugins/woocommerce-pretty-emails/emails/email-order-items.php version 2.1.2 is out of date. The core version is 3.7.0<br>mh-magazine-child/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0</p></p> <p class=””><p class=””>Outdated Templates: ?</p></p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p class=””><p class=””>WooPayments</p></p> <p class=””><p class=””>Version: 6.9.2<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 205137679<br>Account ID: acct_1LoUrYFmjQxrFfSO<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>UPE: Enabled (deferred_intent)<br>UPE Enabled APMs: card<br>WooPay: Disabled<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Disabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Disabled Admin</p></p> <p class=””><p class=””>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p></p> <p class=””><p class=””>Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-external-affiliate<br>settings<br>async-product-editor-category-field</p></p> <p class=””><p class=””>Daily Cron: ? Next scheduled: 2023-12-21 14:08:36 -06:00<br>Options: ?<br>Notes: 186<br>Onboarding: completed Action Scheduler</p></p> <p class=””><p class=””>Canceled: 101<br>Oldest: 2023-11-19 18:36:33 -0600<br>Newest: 2023-12-19 17:17:21 -0600</p></p> <p class=””><p class=””>Complete: 17,762<br>Oldest: 2023-11-19 18:07:35 -0600<br>Newest: 2023-12-20 09:17:22 -0600</p></p> <p class=””><p class=””>Pending: 11<br>Oldest: 2023-12-20 09:22:33 -0600<br>Newest: 2023-12-26 14:16:21 -0600 Status report information</p></p> <p class=””>Generated at: 2023-12-20 09:21:33 -06:00<br>`

• This topic was modified 11 months, 2 weeks ago by Brittany.
• This topic was modified 11 months, 2 weeks ago by Brittany.

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